Last updated: 15-07-2024
This Privacy Policy (“Policy”) describes how Tantra Life collects, uses, shares, and protects your personal information when you use our multi-vendor ecommerce platform (“Platform”). By using our Platform, you agree to the terms outlined in this Policy.
1. Information We Collect
We may collect the following types of personal information:
1.1 Information You Provide
- Registration Information: When you create an account, we collect your name, email address, password, and other registration details.
- Profile Information: You may choose to provide additional information such as your profile picture, contact information, and a short bio.
- Vendor Information: If you are a vendor, we collect information related to your business, products, and services, including payment and banking details.
1.2 Information We Automatically Collect
- Usage Information: We collect information about your interactions with our Platform, including your IP address, device type, browser, pages visited, and the time and date of your visit.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to analyze user behavior and tailor your experience.
1.3 Information We Receive from Third Parties
We may receive information about you from third parties, such as vendors, payment processors, and other service providers.
2. How We Use Your Information
We may use your personal information for the following purposes:
- To provide and maintain our Platform.
- To process transactions, including payments and refunds.
- To communicate with you, respond to your inquiries, and provide customer support.
- To improve our services and customize your experience.
- To send promotional and marketing materials, but only with your consent.
- To comply with legal obligations and resolve disputes.
3. Sharing Your Information
We may share your personal information with the following entities:
- Vendors: We may share your information with vendors when you engage in transactions on our Platform.
- Service Providers: We may share your information with third-party service providers who help us operate our Platform and provide related services.
- Legal and Safety Compliance: We may share your information when required to do so by law, or to protect our rights and safety, or the rights and safety of others.
4. Your Choices
You have the following rights regarding your personal information:
- Access: You can access, update, or delete your personal information by logging into your account.
- Marketing: You can opt out of receiving marketing communications.
- Cookies: You can manage your cookie preferences in your browser settings.
5. Security
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
6. Children’s Privacy
Our Platform is not intended for individuals under the age of 18. We do not knowingly collect information from children.
7. Changes to this Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes through the Platform or by other means.
8. Contact Us
If you have any questions or concerns about this Policy or our privacy practices, please contact us at info@tantralife.in.
By using our Platform, you acknowledge that you have read and understood this Privacy Policy. Your use of the Platform is subject to this Policy and our Terms of Service.
