Return Eligibility
Products that are eligible for return can be returned within 7 days of receiving the merchandise. Eligible products will be easily visible on our product screens under shipping information.Damaged Products
In the unlikely event that your merchandise arrives damaged, please email us a photo of the damaged product within 48 hours of receiving your order at info@tantralife.in.Non-returnable Items
Not all products are eligible for returns. To maintain fairness to our artisans and keep our prices fair, many items are “Final Sale.” Please make it a point to understand which products are eligible for returns before purchasing.Return Process
- Request Approval: The Tantra Life team must receive and approve your return request. Once your request is received and approved, we will arrange for a return pick-up at an agreed upon time.
- Refund Processing: Once your return has been authorized, we’d be happy to process your refund. You can choose to receive the refund in the form of store credit, which will reflect in your Tantra Life account within 24 working hours from when the product is picked up by our courier partner. However, if you’d like to receive the amount back to the same payment mode that you used to place this order, we will initiate the refund after we receive the item and it has gone through the necessary quality checks. Once refund is processed it will be back to source within 5-12 working days
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